Organisation: Hutt City Council (HCC) Download Case Study
Staff: 60 IT staff
Region: New Zealand
Industry: Local Government
Implementation Partner: 3SixtyNZ (http://3sixtynz.com/)
With the ever increasing challenges of delivering IS solutions within the organisation, HCC needed a better understanding of how their projects, business as usual (BAU) and IT work were being managed and reported.
Having to manage five major portfolios – HCC’s PMO resources were being overwhelmed. Added to this pressure were the demands from public projects, internal maintenance, internal support and introducing projects to create efficiencies. With over 100 projects running concurrently across the portfolios, the fragmented systems were proving difficult to maintain and provided a serious challenge for new members of the team.
HCC decided to evaluate market leading project portfolio management (PPM) solutions that would align and help deliver on their IS PMO strategy. After a rigorous evaluation process, HCC chose iPlanWare PPM and selected our New Zealand based product partner 3SixtyNZ (http://3sixtynz.com/) to implement the solution.
- Streamlined and effective platform for prioritising projects
- Major improvements in communication and status tracking
- Real-time status of projects and the status of council initiatives
- Now able to make strategic decisions on what project work to approve
- Simplified production of key project metrics and project updates
- Improved resource capacity planning
“The iPlanWare scoring, capacity planning and project approval process helps HCC ‘s PMO prioritise projects as well as release resource from not so critical activities. This was something that we could never do in our old systems. Having a total project overview and BAU view is ideal for a PMO.
The customised dashboards provide the department managers with clear and accurate visibility of resource allocation and resource costs – something that was never possible with our legacy spread sheets. The ability to manage inter-project dependencies has enabled us to understand the real deliverables within real timeframes, providing a win win for our managers and our stakeholders”. Tony Skerrett Manager, IS Projects